LiftOne Humanitarian FoundationEffective Date: November 2025
Last Updated: November 2025
Version: 1.0
1. INTRODUCTION
LiftOne Humanitarian Foundation (“LiftOne,” “we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and protect information obtained through our website, donation platforms, programs, and services.
By accessing our website, making a donation, applying for our programs, volunteering, or otherwise engaging with LiftOne, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
Registered Organization Details:
LiftOne Humanitarian Foundation
Agon Place, KM 78, Abakaliki/Enugu Expressway
Abakaliki, Ebonyi State, Nigeria
Email: liftonefoundation@gmail.com
2. SCOPE AND APPLICATION
This Privacy Policy applies to:
- Visitors to our website and digital platforms
- Donors and prospective donors
- Program beneficiaries and applicants
- Volunteers and partner organizations
- Newsletter subscribers and event participants
- Any individual whose personal information we process
3. INFORMATION WE COLLECT
3.1 Personal Information You Provide
We collect personal information that you voluntarily provide when you:
For Donors:
- Full name and contact information (email address, phone number, mailing address)
- Donation amount, payment method, and transaction details
- Employer information (for matching gift purposes)
- Communication and correspondence preferences
- Tax identification information (where applicable)
For Program Beneficiaries and Applicants:
- Biographical information (name, date of birth, gender, location)
- Educational background and academic records
- Family and household information
- Financial need documentation
- Skills assessment data
- References and supporting documents
- Photographs and video recordings (with explicit consent)
For Volunteers and Partners:
- Contact details and professional background
- Areas of expertise and availability
- Emergency contact information
- Background check information (where required)
3.2 Information Collected Automatically
When you visit our website or use our digital services, we automatically collect:
- Internet Protocol (IP) address and device identifiers
- Browser type, operating system, and device information
- Pages visited, time spent, and navigation patterns
- Referring website or source
- Date and time stamps of access
- Cookies and similar tracking technologies
3.3 Information from Third Parties
We may receive information about you from:
- Payment processors and financial institutions
- Social media platforms (if you engage with our content)
- Partner organizations and referral sources
- Publicly available sources
- Other donors or references (with appropriate consent)
3.4 Special Categories of Data
In limited circumstances, we may process sensitive personal information including:
- Health information (only where necessary for program eligibility)
- Information about minors (with appropriate guardian consent)
- Financial hardship information
We process such data only with explicit consent or where legally permitted, and apply enhanced security measures.
4. HOW WE USE YOUR INFORMATION
We use personal information for the following purposes:
4.1 Donation Processing and Management
- Processing and acknowledging donations
- Issuing tax receipts and donation confirmations
- Maintaining accurate donor records
- Facilitating recurring donations
- Analyzing donation patterns to improve fundraising
4.2 Program Delivery and Administration
- Evaluating program applications and eligibility
- Selecting and monitoring beneficiaries
- Delivering educational sponsorships and empowerment programs
- Measuring program outcomes and impact
- Reporting to stakeholders and donors
4.3 Communication and Engagement
- Sending program updates, impact reports, and newsletters
- Responding to inquiries and requests
- Inviting participation in events and campaigns
- Sharing success stories and testimonials (with consent)
- Conducting surveys and gathering feedback
4.4 Organizational Operations
- Maintaining website functionality and security
- Conducting internal audits and compliance reviews
- Training staff and volunteers
- Managing relationships with partners and vendors
- Defending legal rights and obligations
4.5 Transparency and Accountability
- Publishing annual reports and financial statements
- Demonstrating program effectiveness to stakeholders
- Meeting regulatory and reporting requirements
- Preventing fraud and financial misconduct
5. LEGAL BASIS FOR PROCESSING
We process personal information based on the following legal grounds:
Consent: When you have given clear, affirmative consent for specific purposes (e.g., receiving newsletters, publishing testimonials, or sharing photographs).
Contractual Necessity: When processing is necessary to fulfill our obligations to you (e.g., processing your donation or delivering program services).
Legal Obligation: When we must process information to comply with applicable laws, regulations, or legal processes.
Legitimate Interest: When processing is necessary for our legitimate organizational interests (e.g., fraud prevention, operational efficiency, program improvement), provided your rights and interests are not overridden.
You have the right to withdraw consent at any time where processing is based on consent, without affecting the lawfulness of processing before withdrawal.
6. INFORMATION SHARING AND DISCLOSURE
We do not sell, rent, or trade personal information. We may share information only in the following circumstances:
6.1 Service Providers and Partners
We engage trusted third-party service providers who assist with:
- Payment processing (Paystack and other secure platforms)
- Website hosting and technical infrastructure
- Email delivery and communications management
- Data analytics and reporting tools
- Cloud storage and backup services
- Professional services (legal, accounting, auditing)
These providers are contractually obligated to protect your information and use it only for specified purposes.
6.2 Legal and Regulatory Authorities
We may disclose information when required by law or in response to:
- Valid legal processes (subpoenas, court orders)
- Requests from government or regulatory authorities
- Protection of our legal rights or property
- Investigation of fraud or security concerns
- Emergency situations involving health or safety
6.3 Organizational Transitions
In the event of a merger, acquisition, reorganization, or sale of assets, personal information may be transferred to successor organizations, subject to equivalent privacy protections.
6.4 Public Disclosure
With explicit written consent, we may publicly share:
- Donor names and contribution levels (honor rolls, recognition materials)
- Beneficiary success stories and testimonials
- Photographs and videos featuring participants
- Aggregate, anonymized statistical information
We never publicly disclose sensitive financial information, full addresses, or other details that could compromise privacy or security.
7. DATA SECURITY
We implement comprehensive security measures to protect personal information against unauthorized access, alteration, disclosure, or destruction:
Technical Safeguards:
- Encryption of data in transit and at rest
- Secure Socket Layer (SSL) technology for website transactions
- Firewalls and intrusion detection systems
- Regular security audits and vulnerability assessments
- Secure backup and disaster recovery protocols
Organizational Safeguards:
- Restricted access on a need-to-know basis
- Staff training on data protection and confidentiality
- Confidentiality agreements with employees and contractors
- Documented information security policies and procedures
- Incident response and breach notification protocols
Physical Safeguards:
- Secure storage of physical records
- Controlled access to facilities
- Proper disposal of sensitive documents
While we employ industry-standard security measures, no system is completely secure. We cannot guarantee absolute security but are committed to continuous improvement of our safeguards.
8. DATA RETENTION
We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy and to meet legal, regulatory, and operational requirements.
Retention Periods:
- Donor Information: Up to 7 years from the last donation, or longer if required for tax, legal, or audit purposes
- Beneficiary Information: Duration of program participation plus 7 years for accountability and impact tracking
- Volunteer Information: Duration of engagement plus 3 years
- Website Analytics: Up to 2 years
- Financial Records: Minimum of 7 years per regulatory requirements
Upon expiration of retention periods, we securely delete or anonymize personal information unless continued retention is legally required or you have consented to longer retention.
You may request earlier deletion of your information subject to our legal obligations and legitimate operational needs.
9. INTERNATIONAL DATA TRANSFERS
LiftOne operates primarily in Nigeria. However, some of our service providers may store or process data in other countries. When we transfer personal information internationally, we ensure adequate safeguards through:
- Contractual data protection clauses
- Verification of recipient country privacy standards
- Encryption and secure transmission protocols
- Compliance with applicable cross-border data transfer regulations
10. YOUR PRIVACY RIGHTS
Subject to applicable law, you have the following rights regarding your personal information:
Right to Access: Request confirmation of whether we process your personal information and obtain copies of such information.
Right to Correction: Request correction of inaccurate or incomplete personal information.
Right to Deletion: Request deletion of your personal information (“right to be forgotten”), subject to legal retention requirements.
Right to Restriction: Request limitation of processing in certain circumstances.
Right to Object: Object to processing based on legitimate interests or for direct marketing purposes.
Right to Data Portability: Receive your personal information in a structured, commonly used format and transmit it to another organization.
Right to Withdraw Consent: Withdraw previously given consent at any time.
Right to Lodge a Complaint: File a complaint with relevant data protection authorities if you believe your rights have been violated.
Exercising Your Rights
To exercise any of these rights, please contact us at liftonefoundation@gmail.com with:
- Your full name and contact information
- Description of your request
- Verification of your identity (for security purposes)
We will respond to your request within 30 days. In some cases, we may need to verify your identity or request additional information before processing your request.
11. COOKIES AND TRACKING TECHNOLOGIES
Our website uses cookies and similar technologies to enhance user experience, analyze traffic, and support website functionality.
Types of Cookies We Use:
- Essential Cookies: Necessary for website operation and security
- Performance Cookies: Collect anonymous information about website usage
- Functional Cookies: Remember your preferences and settings
- Analytics Cookies: Help us understand visitor behavior and improve our services
You can control cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.
12. THIRD-PARTY PAYMENT PROCESSING
All financial transactions are processed through secure third-party payment processors, including Paystack. We do not collect, store, or have access to your complete payment card information.
Payment processors have their own privacy policies governing the collection and use of payment information. We encourage you to review their policies:
- Paystack Privacy Policy: https://paystack.com/privacy
Transaction information (donor name, amount, date) is shared with us for donation acknowledgment and record-keeping purposes.
13. CHILDREN’S PRIVACY
LiftOne serves children and youth through our educational sponsorship and empowerment programs. We are committed to protecting the privacy of minors.
Data Collection from Minors:
- We collect personal information about child beneficiaries only with verifiable parental or guardian consent
- Information is limited to what is necessary for program eligibility, delivery, and impact measurement
- We do not knowingly collect information directly from children under 13 without parental consent
- Minors are not permitted to make donations or create accounts on our platform
Protection of Minor Information:
- Enhanced security measures for all data concerning minors
- Photographs and stories shared only with explicit guardian consent
- Images are reviewed to ensure dignity and appropriate representation
- No full names or identifying information are published alongside photographs
- Parents/guardians may request removal of their child’s information at any time
If you believe we have inadvertently collected information from a child without proper consent, please contact us immediately.
14. MEDIA CONSENT AND STORY SHARING
We share inspiring stories and images to demonstrate our impact and engage supporters. All media sharing follows strict consent protocols:
For Adults:
- Written consent obtained before publication
- Clear explanation of how and where content will be used
- Right to withdraw consent and request removal
For Minors:
- Written consent from parent or legal guardian
- Age-appropriate explanation to the child when possible
- Enhanced review for appropriateness and dignity
- No full names or identifying details accompanying images
General Principles:
- Respectful, dignified representation at all times
- No disclosure of sensitive personal information
- Context provided to ensure accurate understanding
- Regular review and updating of published content
You may withdraw media consent at any time by contacting us. We will make reasonable efforts to remove content, though complete removal from all platforms may not be technically possible.
15. EMAIL COMMUNICATIONS AND MARKETING
If you provide your email address, we may send:
- Donation receipts and confirmations
- Program updates and impact reports
- Newsletters and success stories
- Event invitations and volunteer opportunities
- Fundraising appeals
Your Choices:
- You may opt out of promotional emails at any time using the “unsubscribe” link in any marketing message
- Opting out does not affect transactional emails (donation receipts, program correspondence)
- Update your communication preferences by contacting us directly
We do not share your email address with third parties for their marketing purposes.
16. LINKS TO THIRD-PARTY WEBSITES
Our website may contain links to external websites operated by partner organizations, social media platforms, or other third parties. This Privacy Policy does not apply to those sites.
We are not responsible for the privacy practices of third-party websites. We encourage you to review their privacy policies before providing any personal information.
17. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or organizational operations. Significant changes will be communicated through:
- Posting a revised policy on our website with an updated effective date
- Email notification to donors and active program participants (for material changes)
- Prominent notice on our homepage
Your continued use of our services after changes take effect constitutes acceptance of the revised Privacy Policy. We encourage you to review this policy regularly.
18. QUESTIONS AND COMPLAINTS
If you have questions, concerns, or complaints about this Privacy Policy or our privacy practices, please contact:
Privacy Contact:
LiftOne Humanitarian Foundation
Agon Place, KM 78, Abakaliki/Enugu Expressway
Abakaliki, Ebonyi State, Nigeria
📧 Email: liftonefoundation@gmail.com
We take privacy concerns seriously and will investigate and respond to all inquiries promptly. If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.
19. CONSENT AND ACCEPTANCE
By using our website, making a donation, participating in our programs, or otherwise providing personal information to LiftOne Humanitarian Foundation, you acknowledge that you have read, understood, and consent to the practices described in this Privacy Policy.
If you do not agree with this Privacy Policy, please do not use our services or provide your personal information.
LiftOne Humanitarian Foundation
Empowering Lives, Building Futures
Last Updated: November 2025
